Suraj Tripathi

Engineering Manager at StockX · 11+ years in software engineering

Technologies

Java PostgreSQL Node.js JavaScript C++ Redis MongoDB Kubernetes Go Elasticsearch

Blog

Experience

Engineering Manager Dec 2024 – Present
StockX, Bangalore
  • Managing a team of 7 engineers owning post-purchase experience services, CRM integrations, and internal platforms
  • Led and developed an AI Assist tool providing natural language search on orders & purchases, integrated with Databricks AI and internal APIs
  • Early adopter of AI coding agents (Cursor), driving company-wide adoption. Fixed order dashboard and introduced enhanced filters used by 2000+ support, engineering & operations teams daily, including backfilling 140M records
  • Managing high-scale services powering customer history and processing billions of messages daily
  • Driving roadmap, architecture, execution, and cross-functional alignment across globally distributed teams
Senior Software Engineer & Tech Lead Mar 2021 – Dec 2024
StockX, Bangalore
  • Led end-to-end migration from MSD to Gladly (chatbot, articles, customer data, chat history) with zero production issues — recognized company-wide as one of the smoothest migrations
  • Built first-of-its-kind AI-assisted search tool for agents; won Top 3 hackathon project (~$6,000 award)
  • Scaled India engineering operations as the first team member during US transition, establishing ownership and stabilizing core systems
  • Led payments engineering: integrated multiple PSPs, built scalable payments platform with idempotency and clean state-transition rules
  • Re-architected a monolith into microservice architecture
Senior Software Engineer Aug 2017 – Mar 2021
Zeta, Bangalore
  • Led and built the Gifting & Rewards and Recognition platform for corporates and retail users
  • Built a highly scalable payment platform powering multiple Zeta products
  • Built a cloud platform providing application runtime (logging, monitoring, scalability, isolation, ingress)
Java, PostgreSQL, Kubernetes, Go
Backend Engineer Nov 2015 – Jul 2017
Paytm, Bangalore
  • Built core features for Paytm Travel products (Flight, Bus, Insurance)
  • Rewrote flight architecture to fix a critical problem with severe business impact
  • Developed a CLI tool for local testing of flight operations, saving dev time and stabilizing staging
  • Improved bus search results time by 10x (5s to 500ms)
  • Designed and developed Paytm Insurance product from scratch
Node.js, Nginx, Redis, MongoDB, Elasticsearch, Logstash
Software Developer Jun 2014 – Nov 2015
Oracle, Hyderabad
  • Worked on cloud commerce application, built web reporting tool and admin dashboard
  • Worked on cloud commerce storefront product
Java, Knockout.js, JavaScript, REST API, HTML/CSS

Projects

Web Crawler
Stores unique crawled links in a CSV file
Async Job Scheduler
Generic job scheduler with customization support
Log Hosting
Pushes live logs to all connected web clients
RequestMaker
HTTP/HTTPS debugging interface for API testing
NewsMap
Reddit news threads from various Indian regions on a map
Bookmark Manager
Chrome extension for better bookmark management
God Of Cricket
2048 game with cricket theme — slide tiles to reach Tendulkar
Offline Signature Verification
Signature validation using MATLAB image analysis

Education

B.Tech in Information Technology NIT Allahabad, India · 2014 · CGPA 7.6

Interests

Animal lover, especially dogs. Interested in the Indian political scene.